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Communication skills for business professionals
Multiple-item retail product
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- Book Synopsis
- Effective communication is an essential skill all students need to succeed professionally. Based in theory and informed by practice, Communication Skills for Business Professionals takes readers through a range of basic communication concepts and demonstrates how they can be applied in business settings. The third edition has been restructured into three parts, respectively covering understanding communication, communicating in organisations and professional communication strategies in practice. The text has been updated to examine contemporary topics of increasing relevance, including the effects of AI on communication skills, intercultural competencies in business contexts and how to successfully facilitate virtual meetings in a post‒COVID-19 workplace. Each chapter includes short-answer questions, skill-builder activities and margin definitions to cement learning, while the two running case studies provide realistic examples of communication in practice. Communication Skills for Business Professionals remains an indispensable resource for business students wanting to improve their communication skills.
- About The Author
- Dr Angela Feekery designs and coordinates a large fi rst-year communication course as a lecturer in the School of Communication, Journalism and Marketing at Massey University, New Zealand. Angela has a varied teaching background that includes communication, academic writing, science and business communication, and public relations. Her teaching excellence has been recognised through the Massey Business School teaching award 2020 and the Vice Chancellor's Teaching Award in 2021. She also became a Senior Fellow in the Higher Education Academy in 2021. Her commitment to quality teaching centres on socio-constructive learner-focused pedagogy, which sees learning as a partnership between teachers and students. She is passionate about supporting students to become capable communicators and discerning, ethical users of information. Angela's research interests centre on communication, and information and digital literacies in academic and professional contexts. Engagement with these competencies is the foundation for student success in learning how to learn, developing critical thinking and problem-solving skills, engaging in informed decision-making and ethical research practices, and communicating ideas effectively.
- Product Details
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- ISBN
- 9781009506960
- Format
- Multiple-item retail product
- Publisher
- Cambridge University Press, (15 January 2025)
- Number of Pages
- 434
- Weight
- 930 grams
- Language
- English
- Dimensions
- 254 x 203 x 16 mm
- Categories: