Tonies: Frequently Asked Questions


How long do Tonies stories last?

The length of Tonies stories can vary depending on the specific content. Some Tonies may feature shorter stories that last around 10-15 minutes, while others might have longer stories that extend to 30 minutes or more. The duration of each story is determined by the audio content stored on the content or creative Tonie and can include a range of stories, songs, and other engaging content for children.


How many Tonie stories are there?

There is a growing collection of Tonies characters with a wide variety of stories, songs, and other content. New Tonies characters are released regularly to expand the selection.


Do Tonies work without Wi-Fi?

Yes, Tonies are designed to work without Wi-Fi. While you need an internet connection for the initial setup, Tonieboxes and Tonies operate offline, so you don't need an internet connection after this. The audio content is stored directly on the Tonie character figures and the Toniebox, allowing children to enjoy their favourite stories, songs, and other content without relying on Wi-Fi or an internet connection. This makes Tonies a convenient and portable entertainment option for kids, whether they're at home, in the car, or on the go.


How do I download stories to Toniebox?

To download stories to your Toniebox, follow these steps:
1. Ensure your Toniebox is set up and connected to power.
2. Download and install the Tonie-App on your compatible smartphone or tablet. The app is available on both iOS and Android platforms.
3. If you don't have an account, create one using the Tonie-App. If you already have an account, log in.
4. Use the app to add your Tonies to your account. This helps you manage and customize your collection.
5. In the Tonie-App, you can explore the available content, which includes stories, songs, and other audio experiences. Select the content you want to download.
6. Follow the app's instructions to pair your Toniebox with your app account.
7. With your Toniebox paired, you can now download the chosen content to specific Tonies. Place the Tonie you want to add content to on the Toniebox and follow the prompts in the app to transfer the audio content.
8. Allow the app to transfer the selected content to the Tonie. The transfer process may take a few moments.
9. Once the transfer is complete, you'll receive a confirmation in the app.
10. Place the Tonie with the newly added content on the Toniebox. The Toniebox will recognize the content and play it when started.