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Perfect phrases for managers and supervisors
Paperback
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- Book Synopsis
- The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today's workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment
- About The Author
- McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
- Product Details
-
- ISBN
- 9780071742313
- Format
- Paperback
- Publisher
- McGraw Hill, (16 August 2010)
- Number of Pages
- 186
- Weight
- 188.2 grams
- Language
- English
- Dimensions
- 203.2 x 129.5 x 12.7 mm
- Categories: