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Case Studies in Organizational Communication 2
Paperback
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- Book Synopsis
- An ideal reference and teaching text, this volume presents case studies spotlighting the integral role of communication in the workplace. Based on first-hand observation, in-depth interviews, and survey research, some of the studies highlight creative and positive uses of different communication practices; others demonstrate how communication can hinder organizational functioning. Bringing complex situations to life, the book explores key questions about how and why people work as they do in large manufacturing companies and in small businesses, in government, education, and the human services. Timely topics addressed include the dynamics of teamwork; cross-cultural communication; sexual harassment; stress and burnout; and more.
- About The Author
- Beverly Davenport Sypher, PhD, is Professor of Communication Studies and Divisional Dean for Social Sciences at the University of Kansas. This is the second volume of case studies that she has edited for Guilford. Her work has appeared in a variety of communication, psychology, and management journals, and she continues to focus on the kind of organizations created by the communication practices of employees. Most often she studies large-scale manufacturing organizations, but she has also helped employees of small nonprofit groups; local, state, and federal agencies, and various corporations sort out the consequences of communication choices and the possibilities of person-centered messages. Dr. Sypher is a recipient of the Speech Communication Association's Ecroyd Award for Outstanding Teaching in Higher Education and a Kemper Fellowship for Teaching Excellence at the University of Kansas.
- Product Details
-
- ISBN
- 9781572302082
- Format
- Paperback
- Publisher
- The Guilford Press, (29 July 1997)
- Number of Pages
- 403
- Weight
- 556 grams
- Language
- English
- Dimensions
- 229 x 152 x 26 mm
- Series:
- See all books in this series
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