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Delivering public services that work. Volume one Systems thinking in the public sector
Paperback
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- Book Synopsis
- Brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that bring about rapid and extraordinary change and show: how they did it, step by step; how they overcame initial resistance and hostility from staff; and, the unexpected benefits that can accrue.
- Product Details
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- ISBN
- 9780956263162
- Format
- Paperback
- Publisher
- Triarchy Press, (09 March 2010)
- Number of Pages
- 112
- Weight
- 204 grams
- Language
- English
- Dimensions
- 235 x 152 x 8 mm
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