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5 star service
Paperback
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- Book Synopsis
- Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
- About The Author
- Michael Heppell is one of the UK's top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
- Product Details
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- ISBN
- 9781292100203
- Format
- Paperback
- Publisher
- Pearson Business, (24 September 2015)
- Number of Pages
- 296
- Weight
- 420 grams
- Language
- English
- Dimensions
- 213 x 137 x 20 mm
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