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The role of service in the tourism & hospitality industry

08 April 2015

Hardback

€379.50

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Book Synopsis

This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

About The Author

Ford Lumban Gaol, Fonny Hutagalung

Product Details

ISBN: 9781138027367
Format: Hardback
Publisher: CRC Press, (08 April 2015)
Number of Pages: 250
Weight: 620 grams
Language: English
Dimensions: 246 x 174 mm
Categories:: Hospitality, sports, leisure and tourism industries Knowledge Management Artificial intelligence AI