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We accept returns up to 28 days after dispatch if the goods are still in marketable condition. If you would like to return goods, contact firstname.lastname@example.org to request a returns document, which must be printed and attached to your parcel. Post the goods back to us with all paperwork enclosed and we'll credit your account. Note: postage on returned goods will be borne by the customer, unless we were at fault.
Certain goods, such as print-on-demand titles or special limited editions, are not eligible for return. This will be indicated to you before you place your order.
For information on delivery times and charges, please see our Deliveries page.