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Utter confidence

by Ally Yates | 28 February 2017
Category: Office Skills
Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.
€20.99
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Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.
Quantity:
In stock online
Delivery in 5 - 7 working days
Eligible for free delivery
62 Reward Points

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

€20.99
In stock online
Delivery in 5 - 7 working days
Eligible for free delivery
Quantity:
62 Reward Points

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

Product Description

Do you ever feel frustrated, anxious or ineffective when communicating with others at work? Miscommunications lead to wasted time, productivity losses and in some cases upset and anger. It really does not need to be that way. Sharing the secrets of Behaviour Analysis, (the study of what we say and how we say it), Ally Yates draws on extensive academic research and over 30 years of corporate experience. With an informative, easy-to-read style the concepts are clearly explained and supported by illuminating examples and clever, practical tips for modifying your behaviour so that you can increase your effectiveness and achieve more positive outcomes.

Product Details

Utter confidence

ISBN9781784520984

Format

PublisherPANOMA PRESS (28 February. 2017)

No. of Pages178

Weight221

Language English (United States)

Dimensions 216 x 140 x 10