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The reputation book

by Guy Arnold | 07 August 2017
Category: Sales & Marketing
We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings, and social media. Never has it been more important to manage your reputation and referrals. This book will empower anyone who genuinely wants to make themselves, their team, or their organization more confident, and able to deliver a consistent and continually-improving customer experience through which they can systematically build reputation and referrals. This book is a genuinely new approach, put together in a simple, clear, no-nonsense way, with step-by-step instructions for the journey. The information included is based on more than 10 years coaching and advisory and training experience in the areas of feedback, customer experience, and referrals, and all of the advice is underpinned by real-life experience and examples...and continued doses of common sense!
€13.99
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We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings, and social media. Never has it been more important to manage your reputation and referrals. This book will empower anyone who genuinely wants to make themselves, their team, or their organization more confident, and able to deliver a consistent and continually-improving customer experience through which they can systematically build reputation and referrals. This book is a genuinely new approach, put together in a simple, clear, no-nonsense way, with step-by-step instructions for the journey. The information included is based on more than 10 years coaching and advisory and training experience in the areas of feedback, customer experience, and referrals, and all of the advice is underpinned by real-life experience and examples...and continued doses of common sense!
Quantity:
In stock online
Delivery in 5 - 7 working days
Eligible for free delivery
41 Reward Points

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

€13.99
In stock online
Delivery in 5 - 7 working days
Eligible for free delivery
Quantity:
41 Reward Points

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

Product Description

We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings, and social media. Never has it been more important to manage your reputation and referrals. This book will empower anyone who genuinely wants to make themselves, their team, or their organization more confident, and able to deliver a consistent and continually-improving customer experience through which they can systematically build reputation and referrals. This book is a genuinely new approach, put together in a simple, clear, no-nonsense way, with step-by-step instructions for the journey. The information included is based on more than 10 years coaching and advisory and training experience in the areas of feedback, customer experience, and referrals, and all of the advice is underpinned by real-life experience and examples...and continued doses of common sense!

Product Details

The reputation book

ISBN9781911498407

Format

PublisherLID PUBLISHING (07 August. 2017)

No. of Pages128

Weight232

Language English (United States)

Dimensions 178 x 119 x 17