The leader's guide to influence

by Mike Brent | 23 September 2010
PAPERBACK
Category: Management
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category The Leader's Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict.      
€21.00
63 Reward Points
In stock online
Delivery in 3 - 5 working days
Eligible for free delivery

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category The Leader's Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict.      
Quantity:
In stock online
Delivery in 3 - 5 working days
Eligible for free delivery
63 Reward Points

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

€21.00
In stock online
Delivery in 3 - 5 working days
Eligible for free delivery
Quantity:
63 Reward Points

Any purchases for more than €10 are eligible for free delivery anywhere in the UK or Ireland!

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