Need a last minute Gift? Use our Free Click & Collect Service on Thousands of Books

Business process management

by John Jeston | 01 December 2014
Category: Reference
Synopsis
Business Process Management , a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book's runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM's interrelationship with organizational management, culture and leadership-BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it's to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis' practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM. This thoroughly revised and updated new edition includes: Enhanced pedagogy to help students learn and tutors use the book for their classes: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion points and self-test questions New and revised case studies throughout New chapters on questions that have become more crucial since the second edition's publication: How should we start-top-down or bottom-up? Should we be customercentric? How does BPM link to today's most pertinent management and technology issues? What are the critical success factors? Due to popular demand, a new and expanded section on IT in BPM A brand new companion website including slides and assignment answers!
€0.00 RRP €40.99
0 Reward Points
Currently out of stock
Delivery in 2-5 Days (Delivery may be delayed during Christmas season)
Synopsis
Business Process Management , a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book's runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM's interrelationship with organizational management, culture and leadership-BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it's to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis' practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM. This thoroughly revised and updated new edition includes: Enhanced pedagogy to help students learn and tutors use the book for their classes: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion points and self-test questions New and revised case studies throughout New chapters on questions that have become more crucial since the second edition's publication: How should we start-top-down or bottom-up? Should we be customercentric? How does BPM link to today's most pertinent management and technology issues? What are the critical success factors? Due to popular demand, a new and expanded section on IT in BPM A brand new companion website including slides and assignment answers!
€0.00 RRP €40.99
0 Reward Points
Currently out of stock
Delivery in 2-5 Days (Delivery may be delayed during Christmas season)

Product Details

ISBN - 9780415641760
Format -
Publisher -
Published - 01/12/2014
Categories - All, Books, Business Computers, Business, Reference
No. of Pages - 688
Weight - 1340
Edition - 3rd edition
Series - - Not Available
Page Size - 0
Language - en-US
Readership Age - Not Available
Table of Contents - Not Available

Delivery And Returns

Place an order for over €10 to receive free delivery to anywhere in Ireland and the UK! See our Delivery Charges section below for a full breakdown of shipping costs for all destinations.

 (Delivery may be delayed during Christmas season)

 

Delivery Charges

  Ireland & UK* Europe & USA Australia & Canada Rest of World
Under €10 €3.80 €10 €15 €25
Over €10
Free €10 €15 €25

*Free delivery on all orders over €10 - only applies to order total.

All orders will be delivered by An Post.