Get Started – eBook and eReader Help Centre
Welcome to our dedicated help centre for eBooks
. Here, you’ll find information, advice and FAQs on everything from setting up your eReader to downloading eBooks on Easons.com. If you have a query that isn’t covered within these pages, please email firstname.lastname@example.org
and we’ll be glad to help!
Eason and Kobo
Eason have partnered with Kobo for purchasing, reading and storing eBooks.
Who are Kobo?
Learn about the benefits of Kobo, and why we have partnered with them.
Kobo eBooks are compatible with Kobo readers, as well as Sony, Iriver and Elonex eReaders, as well as all devices that support Adobe EPUB DRM eBooks. Our eBooks are
not currently compatible with Amazon devices - this includes Kindles.
Use the below links to navigate through our help centre:
Please read our Kobo FAQ for information on how existing and new Eason customers can download and read eBooks.
This includes information about how to download Kobo eBooks to a non-Kobo eReader.
Kobo Reader and Tablet Set-Up Guides
Find out how to set-up your brand new Kobo device
Kobo Reader, Tablet and App Help
For information specifically about your Kobo Reader or Tablet.
Kobo App Free Download
Follow these simple steps to download the Kobo App to your smartphone or Tablet.
Kobo eReader and Tablet Returns
Details on the Return/Faulty device process for Kobo eReaders and Tablets.
Sony eReader Download Guide
Learn how to set up and use your Sony eReader.
eReader Download Guide
Access downloading instructions for all other supported devices – including Iriver and Elonex eReaders.
eBook Download FAQ
Information on how to download eBooks from your Easons.com eBookshelf.
Adobe eBooks FAQ
Frequently asked questions about Adobe ePub ebooks.
Sony, Elonex and iRiver eReader FAQ
Frequently asked questions about Sony, Elonex and iRiver eReaders.