Free ROI and UK Delivery for orders over 10euro plus bargain eReaders and books
eReader and eBooks Help Centre

Contact Kobo

If you have any queries regarding your new Kobo eReader, Tablet or App, please contact Kobo on:

1 (800) 812-879
Monday - Friday: 9:00 - 21:00
Saturday: 9:00 - 20:00
Sunday: 10:00 - 18:00

Reading Kobo eBooks on Non-Kobo Devices

Do you have a Sony, iRiver, Elonex or Trekstor eReader?

Click here to read our step-by-step guide to downloading and reading Kobo eBooks on your non-Kobo eReader.

Get Started – eBook and eReader Help Centre

Welcome to our dedicated help centre for eBooks and eReaders. Here, you’ll find information, advice and FAQs on everything from setting up your eReader to downloading eBooks on If you have a query that isn’t covered within these pages, please email and we’ll be glad to help!

Eason and Kobo

Eason have partnered with Kobo for purchasing, reading and storing eBooks.

Who are Kobo?

Learn about the benefits of Kobo, and why we have partnered with them.

Supported Devices

Kobo eBooks are compatible with Kobo readers, as well as Sony, Iriver and Elonex eReaders, as well as all devices that support Adobe EPUB DRM eBooks. Our eBooks are not currently compatible with Amazon devices - this includes Kindles.

Help Centre

Use the below links to navigate through our help centre:
    Kobo FAQ
    Please read our Kobo FAQ for information on how existing and new Eason customers can download and read eBooks.
    This includes information about how to download Kobo eBooks to a non-Kobo eReader.

      Kobo Reader and Tablet Set-Up Guides
      Find out how to set-up your brand new Kobo device
        Kobo Reader, Tablet and App Help
        For information specifically about your Kobo Reader or Tablet.

          Kobo App Free Download
          Follow these simple steps to download the Kobo App to your smartphone or Tablet.

          Kobo eReader and Tablet Returns
          Details on the Return/Faulty device process for Kobo eReaders and Tablets.

          Sony eReader Download Guide
          Learn how to set up and use your Sony eReader.

          eReader Download Guide
          Access downloading instructions for all other supported devices – including Iriver and Elonex eReaders.

          eBook Download FAQ
          Information on how to download eBooks from your eBookshelf.

          Adobe eBooks FAQ
          Frequently asked questions about Adobe ePub ebooks.

          Sony, Elonex and iRiver eReader FAQ
          Frequently asked questions about Sony, Elonex and iRiver eReaders.