Help
How to shop with Eason and Son Ltd
- How do I find what I’m looking for?
- Do I need to be registered to buy?
- How do I add a product to my basket?
- How can I see what’s in my basket?
- How do I remove an item from my basket?
- How can I pay for my order?
Customer Service
Delivery & Returns
- What is the delivery fee?
- How quickly will I receive my order?
- How do I change or cancel an order?
- Can I return a product?
Privacy & Security
Terms & Conditions
How to shop with Eason and Son Ltd
How do I find what I’m looking for?
In order to find a particular book, simply type in the title, author, ISBN or subject in the search engine box located on the top left of each page. The search engine will return some results. You can also browse through our book categories using the store categories located on the left of each page.
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Do I need to be registered to buy?
No registration is required to purchase on the Eason online store.
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How do I add a product to my basket?
To add a product to your basket, simply click the “Add to basket” button located beside the book’s image. This will automatically add the book to your basket.
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How can I see what’s in my basket?
You can view the contents of your basket at any time by clicking on the “basket” link located at the top of each page.
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How do I remove an item from my basket?
If you have added a book to your basket and no longer wish to purchase it – simply access your basket and click the “remove” button next to the item you do not wish to purchase. This will automatically delete this book from your basket.
If you wish to empty your basket from all items, click on the “Clear all” button.
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How can I pay for my order?
Eason and Son Ltd accept Visa, Mastercard, American Express, Laser card and Eason Gift Cards. All prices are displayed and charged in Euro.
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Customer Service
How can I contact Eason and Son Ltd?
For queries about an Eason Internet order, contact:
Eason Internet Shop
Phone: +353-1-858-3881, or e-mail: internet@easons.com
Fax: +353-1-858-3806
For general Eason queries, contact:
Eason and Son at: phone: 01-858-3800
or e-mail us at : info@eason.ie.
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Delivery & Returns
What is the delivery fee?
Click here to review the delivery costs.
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How quickly will I receive my order?
We will dispatch your order to you as soon as possible, so long as it is in stock. Expected delivery times are as follows:
Ireland: 3-5 working days
UK: 6 working days
EU: 4-7 working days
USA & Canada: 6-10 working days
All other places: 8-12 working days
If your order is out of stock, we will email you with an expected delivery date. Feel free to query your order at any stage.
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How do I change or cancel an order?
You can change or cancel an order as long as it hasn’t been dispatched. For queries about an order, contact us at internet@easons.com.
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Can I return a product?
If a product is defective in any way, please return it and we will either deliver a new one to you, or refund you the cost of the product. Please include your reference number.
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Privacy & Security
Is all the information I give confidential?
Yes. All information given to Eason and Son Ltd will be used only by Eason and Son Ltd. We will not sell your information to anyone else and all information is encrypted on our secure server to prevent any unauthorised persons gaining access.
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Is it safe to use my credit card?
Eason and Son Ltd uses the latest technology to ensure that your details remain private and secure. All information is encrypted and credit card details are secured under two levels of security layers called Firewalls.
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What are the terms & conditions of your website?
You can read the terms and conditions here
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